Don Warren Pipes Policies

RETURNS: A newly-purchased pipe may be returned within fourteen days of  purchase, provided the pipe is returned in as-new, unsmoked condition.  As soon as the pipe is received, inspected and determined eligible for  return by Don Warren Pipes, a refund will be issued to the original  buyer in the amount of the purchase price, less any shipping costs  incurred by Don Warren Pipes in the original sale.

WARRANTY: Don Warren Pipes are guaranteed against defects in material or  workmanship for a period of one year following date of the original  sale. Misuse, excess wear and damage to the finish, stem or body of the  pipe are not warranted. Following return to Don Warren Pipes, the pipe  will be inspected, and eligibility for warranty determined. If deemed  eligible, a refund will be issued to the original buyer in the amount of the purchase price, plus any shipping costs incurred by buyer in the  return.

SHIPPING: Domestic shipping will be provided via USPS First Class Mail,  appropriately insured. Due to variable regulations and rates,  arrangements for International shipping will be made with buyer at the  time of purchase, by phone or email.

PAYMENT: Orders must be paid in advance by PayPal or Credit Card.

REPAIRS: Don Warren Pipes will perform repairs - you are welcome to email for an estimate subject to actual inspection of the pipe to be repaired by Don Warren Pipes.

contact: don@dwpipes.com