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RETURNS: A newly-purchased pipe may be returned within fourteen days of purchase, provided the pipe is returned in as-new, unsmoked condition. As soon as the pipe is received, inspected and determined eligible for return by Don Warren Pipes, a refund will be issued to the original buyer in the amount of the purchase price, less any shipping costs incurred by Don Warren Pipes in the original sale.
WARRANTY: Don Warren Pipes are guaranteed against defects in material or workmanship for a period of one year following date of the original sale. Misuse, excess wear and damage to the finish, stem or body of the pipe are not warranted. Following return to Don Warren Pipes, the pipe will be inspected, and eligibility for warranty determined. If deemed eligible, a refund will be issued to the original buyer in the amount of the purchase price, plus any shipping costs incurred by buyer in the return.
SHIPPING: Domestic shipping will be provided via USPS First Class Mail, appropriately insured. Due to variable regulations and rates, arrangements for International shipping will be made with buyer at the time of purchase, by phone or email.
PAYMENT: Orders must be paid in advance by PayPal or Credit Card.
REPAIRS: Don Warren Pipes will perform repairs - you are welcome to email for an estimate subject to actual inspection of the pipe to be repaired by Don Warren Pipes.
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